IMPORTANT: The pictures of the products are in most cases zoomed-in photos of the herb, the product description will be a near-accurate description of the herb. Please expect variations in the herb's color from batch to batch and some possible differences from the picture as this is a natural product that can change with each herb harvest.

All products are intended for general use. It is strongly advised that each user carefully assesses the ingredients and determines whether the product is suitable for their individual needs. Please conduct your own research and allergy tests as needed. We do not make any claims or promises regarding the health benefits of our products. All statements are not intended to diagnose, cure, or prevent any disease. Use the products at your own risk. We are not responsible for accidents, misuse, or adverse reactions. Our products are not intended as a substitute for medical advice or service. It is advisable to consult with a healthcare provider, especially if you have existing health conditions or are taking medications. Remember, herbs work best when adequate research, knowledge, and responsibility are applied with every use.

Please note that our products may be manufactured on shared equipment that may contain peanuts, tree nuts, wheat, soy, milk, or other allergens.

If you are taking prescription medication, have a medical condition, or have concerns about our products' suitability, always consult your healthcare provider before using herbal supplements. Pregnant or lactating women should also consult before use, and never give herbal blends or supplements to children without consulting a medical professional. We are not responsible for any adverse health reactions, allergies, or interactions with pharmaceuticals. Individuals need to determine if the product is suitable for them. Please conduct your own research and allergy tests as needed.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.